Meet the team

At Pensord we specialise in short run magazine printing. Every member of our 152 strong team plays a significant part in helping support our customers. We appreciate it’s nice to put a face to a name, so below are some members of our team you’re most likely to speak to or already do! So here we are, simply click the team member you want to connect with and send them a message.

Darren Coxon
Managing Director

They say there’s no ‘I’ in Team but we have 152 pairs of eyes in our team – every one a star!

Karl Gater
Operations Director

If you get 152 people pulling together towards one goal it takes some stopping!

Red Best
Finance Director

Hi, I’m Red which is short for Redvers.  I’m part-time FD at Pensord supporting a great senior team and accounts team.

Cathy Hewitt
PA to the Managing Director

Hello, I’m Cathy. My role here includes HR and Health & Safety administration, marketing support and general co-ordination of the Board.

Caryll Maggs
Accounts Manager

Caryll here! As accounts team manager I make sure that we’re on the money with regard to all aspects of finance.

Gareth Williams
Manufacturing Manager & Board member

I’m Gareth, after many years customer facing I moved to my role as manufacturing manager in 2013. I firmly believe that people make the difference.

Louise Williams
Commercial Manager and Board member

Hello, I’m Louise. My career from graduate to Board member has seen me gather a wealth of experience helping clients achieve their goals.

David Salmon
Customer Care Manager

I joined as Customer Care Manager in 2016 the year the company won Customer Service Team of the Year – no pressure then!

Marie Brown
Title Manager

I’m Marie, I’ve been a dedicated Title Manager here looking after my lovely clients since I left school!

David Phillips
Title Manager

Hi, I’m David, I’ve worn many hats at Pensord as the company has grown, and now I am back customer-facing as a dedicated Title Manager.

Mark Vincent
Title Manager

I’m Mark the Bluebird! And when I’m not talking Cardiff City, I’m supporting a whole host of clients as Title Manager.

Tim Grosvenor
Title Manager

Hi, I’m Tim, despite my Black Country accent I’m nearly Welsh! I’m another of our dedicated Title Manager team with bags of experience!

Steve Wade
Title Manager

Many of you will know me – I’m Steve, Title Manager for a whole host of accounts – just one of a great team!

Joyce Chase
Senior Estimator

I’m Joyce, the office mother! I am Pensord’s senior estimator and I love the interaction with our sales team and our customers.

Stuart Barry
Head of New Technology

Stuart here! If you need to know anything about our App service, digital printing or anything new and exciting, I’m your man!

Tracey Hutchings
Receptionist

Hello, I’m Tracey, and I’ve got the best job in the world – I get to smile for a living!

Paul Mills
Business Development Manager - Southern England & Wales

Hello, I’m Paul, 13 years on the sales team! Our team and products are the best in the business – which is why I’m still here!

Heather Jackson
Business Development Manager - East, Midlands and North of England

Hi everyone, I’m Heather! I look after new sales in the East & North. I’m happiest providing cost effective solutions to publisher’s.

Harvey Williams
Business Development Manager - South East Counties

I joined the Pensord sales team in April 2016 and I’m hoping my strengths will help your team achieve their goals in 2017.

Sian Drobac
Paper Purchaser

Hi I’m Sian! I’ve been at Pensord for 39 years and I look after the paper ordering, building excellent relationships with our paper partners.

Ceri Strange
Publishers Stock & Consumables Purchasing

Hi, I’m Ceri, and I look after our publishers’ paper stocks, polywrap supply and Pensord consumables purchasing.

Leigh Williams
Credit Controller

Hello all, I’m Leigh, the human being in credit control, and not Leigh the Rottweiler, honestly!!  

Theresa Price
Despatch & Mailing

Hi, I’m one half of the mailing and despatch duo of Theresa and Helen. I love what I do and hope it shows!

Helen Chapman
Despatch & Mailing

Hi, I’m Helen overseeing the mailing and despatch aspects of Pensord, working alongside Theresa.

Joanna Szymanska
Costing Clerk

Hi I’m Joanna or Asia!!! I love my job looking after costing packs for invoicing and estimating.

Vic Spear
Pre-Press Technical Co-ordinator

Many of you will know me as I’m Vic the Fix who repairs customer PDF’s and talks workflows!

Wyn Davies
Bindery Scheduler / Operator

I’m Wyn, and I keep things on schedule in the finishing areas. I like to think I’m the customer’s eyes and ears at Pensord!

Chris Pulley
Shift Performance Manager

Hi, I’m Chris, I’m currently invisible too! I’m also a Shift Performance Manager making sure we run to time and to quality!

Drew Wilson
Shift Performance Manager

I’m Drew, and even though you can’t see me (!) I’m a Shift Performance Manager. We work closely with customer care making sure we deliver.

Alison Williams
Production Scheduler

No picture of me I’m afraid! I’m shy (ha ha!) except when I’m looking after the press schedules and keeping everyone in line

Paul Williams
Head of IT

Hi, I’m Paul, and I look after IT – phones, networks, data etc. So, without me you couldn’t even see this page!

Carolyn Benjamin
Accounts Assistant

Hi everyone! When I’m not boasting about Welsh rugby and football, I’m responsible for, amongst other things, raising and posting invoices.

Leanne Link
Accounts/Payroll

Hello everyone, I’m recently back from maternity leave and looking after wages and supporting the accounts team.

Harry Coxon
Pensord Digital

Hello, I’m Harry, and I look after the production elements at Pensord Digital – we take pride in what we do!

Aled Jones
Pensord Digital

Hi, I’m Aled, and I’m the designer and co-ordinator at Pensord Digital – small team, big ideas!!

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