Endorsements…

On this website, you will find we talk a lot about what we believe in when it comes to delivering service to our customers. We are rather passionate about our work after all, and we genuinely believe that our approach offers publishers something unique, something tangible that can make a difference to their businesses. Yet, what do others think of our service? Well here are some observations from people who have seen our work first hand and have been impressed enough to endorse our service.

What they said about…

How we go the extra mile for customers

The excellence of our service

“Excellence in business is an achievement worth celebrating and sharing, with industry and customers alike. Industry recognition encourages customers, inspires and retains staff and offers the opportunity to show others in the industry that business acumen, together with hard work and perseverance matters. Pensord shows all these attributes in spades and deserved this year’s supreme accolade”.

Michael Johnson, Chief Executive of the British Printing Industries Federation and judge at the 2008 Excellence Awards

Our green credentials

“It was evident that the company management truly embraced the concepts of environmental management and used the requirements of the Standard to improve the company’s environmental performance in a pragmatic and meaningful fashion.”

Barry Young, ISO 14001 Assessor

“It is always a pleasure to work with a company like Pensord where either practices are already in place or, when additional practices are required, I can have the confidence that actions will be carried through.”

Phil Chambers, BPIF

Our investment in our people

“Everything that the organisation does is achieved through the involvement of people. There is good evidence to demonstrate that employees continually expand their knowledge and develop to achieve improved efficiency and performance. Some very good practices were evidenced. The Investor in People award will be a worthy accolade for the hard work, team efforts, and strong commitment to staff involvement and development.”

Julie Hobby, Investor in People Assessor

“Measurement and communication are the bedrock of Pensord’s development. It measures everything that can be measured and reports back to the staff. Key to maintaining the ‘buy-in’ is open communication and the core of that is information”.

Printing World Feature, April 2008

Our willingness to embrace new technologies for the benefit of our customers

“Our relationship with Pensord, is an impressive testimonial to their commitment to keeping ahead of the game with top quality, high productivity facilities.”

George Clarke, Managing Director, Heidelberg UK